Getting Your Parcels To You

Delivery

UK Mainland

Free & First Class

Light items (up to 2kg)

Royal Mail First Class

Orders over £39: FREE!

Orders under £39: £2.99

Heavy items (2kg+)

Courier

Orders over £39: FREE!

Orders under £39: £2.99 

Mixed orders - heavy & light items

Heavy items via courier & light items via Royal Mail First Class

Orders over £39: FREE!

Orders under £39: £2.99

Get It Next Working Day

Light items up to 2kg

Next working day courier 
(order by 12 midday Mon - Thurs)

All orders: £5.99

Next working day courier AM delivery
(order by 12 midday Mon - Thurs)

All orders: £11.99

Need It On Saturday?

Light items up to 2kg

Saturday courier
(order by 12 midday Friday)

All orders: £10.99

Saturday courier AM delivery
(order by 12 midday Friday)

All orders: £16.00

Courier only items

Controlled prescription medication & refrigerated items

Next working day courier
(order by 12 midday Mon - Thurs)

All orders: £5.99

Next working day courier AM delivery
(order by 12 midday Mon - Thurs)

All orders: £11.99

Saturday courier 
(order by 12 midday Friday)

All orders: £10.99

Saturday courier AM delivery
(order by 12 midday Friday)

All orders: £16.00

Delivery information

Easter Bank Holiday 2019 and Pet Prescription

The Easter Bank Holidays always has a detrimental affect on the collection of parcels from our warehouse and their delivery to you. The final postal collection before the break is Thursday April 18th and these resume on Tuesday April 23rd . Royal Mail deliveries resume normal service on Tuesday 23rd April. The number of parcels in the postal system does mount up during this hiatus which inevitably leads to slightly longer delivery times than usual.

Our team will be processing, picking and packing orders throughout the bank holidays, so if you place an order it will be on its way as soon as possible; it may just take a little longer to get to you. And even though our telephone lines are closed from Friday 19th April through to Monday 22nd our customer support team will be answering queries by email. So if you have a question please drop us a line at info@petprescription.co.uk and we'll get back to you as soon as we can.

Orders under £39 are charged £2.99 postage.

Due to restrictions imposed by Royal Mail there is a limit of TWO aerosol products per package. So orders of THREE or more aerosol products may be sent in separate parcels.

Heavy items (over 2kg) and Light items (including medicines & general treatments) are sent separately. The Heavy items in an order are sent by courier, while for Light items the default dispatch method is Royal Mail First Class. The method of dispatch for Light items can be upgraded to Courier for an extra charge. The exceptions to this are Refrigerated and Controlled medicines, which must be sent by courier.

Refrigerated items are only despatched Monday to Thursday to ensure the item remains cool.

Next Working Day Courier - orders placed before 12 noon on a Friday will be delivered on a Monday. Courier orders placed on a Saturday or Sunday will be delivered on a Tuesday (excluding bank holidays).

Prescription Next Working Day Courier orders - prescriptions must be received by 12 midday to ensure there is sufficient time to process the order.

In rare cases where stock is not available we will call you and give you the option to cancel.

Saturday and Sunday and public/bank holidays are non-working days.

UK Highlands, Islands & Northern Ireland

Light items (up to 2kg)

Royal Mail First Class

Orders over £39: FREE!

Orders under £39: £2.99

Heavy items (2kg+)

Courier:

All orders:
Call on 01761 258 517 or email info@petprescription.co.uk before ordering to check service availability and cost.

Ordering from overseas?

EUROPE items (up to 1kg)

Standard post

Orders over £39: £13.99

Orders under £39: £16.98

Items (1kg - 2kg)

Standard post

Orders over £39: £19.99

Orders under £39: £22.98

 
We deliver to Austria, Belgium, Finland, France, Germany, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Malta, Poland, Spain, Sweden and Switzerland. Due to current regulations we can only dispatch POM-V, POM-VPS and NFA-VPS medications to UK addresses.