Delivery See details
For orders over £39 postage is free. For orders under £39 we charge £2.99.
For Light items (under 2kg) our standard method is Royal Mail First Class (there are a few exceptions, so if in doubt check our Delivery page).
To get it faster you can upgrade Light items to a Guaranteed Courier service, Saturday Courier or even before 12 noon services. There's a small fee, but if you're in a hurry they are worth considering. To ensure you get your courier order as quickly as possible, please place your order before 12 Noon Monday to Thursday. There is no standard Saturday courier delivery.
Heavy items weighing 2kg and more are sent via courier. If ordered before noon Monday to Thursday, Heavy items will be delivered next working day. Heavy items ordered after 12 Noon Friday, or anytime Saturday and Sunday will be processed as soon as possible on normal working days.
All exceptions to these guidelines are noted in the product description.
For more information, view our Delivery page.
- Product Details
Ordering prescription medication is easy
Follow these simple steps
- Get a prescription from your vet
- Place your order with us
- Add a prescription and tell us about your pet.
- Our vets will double check your order & your order is dispatched right away