Contact Us

We hope you have been able to find the answers to most questions you have within the website, but if you do have a query regarding anything relating to products, ordering, shipping, delivery or returns please do not hesitate to contact us. Please use the form below or email info@petprescription.co.uk .

If you have any queries regarding the safe use of the medicines, products or diets we have supplied please contact our in-house vets Charles and James for guidance. using the 'contact us' form below or emailing us at  vet@petprescription.co.uk. Also, if you have any general questions regarding the care and well-being of your pet they will be pleased to reply within one working day. If you require an urgent response regarding the health of your pet it is advisable to contact your local veterinary surgery immediately.

We are totally committed to customer service and therefore would welcome any feedback from our customers regarding the service we provide.

Contact Us Form*

Alternatively please contact us at:

Perfect Petcare Ltd
56 Berners Street
Ipswich
Suffolk
IP1 3LU

(This is also the address to send written prescriptions to)

Tel: 01473 222392  (office hours 8:30 - 16:30 Mon - Fri)

Fax: 01473 231829

Email: info@petprescription.co.uk

* by contacting us you are agreeing that we can use your email address to contact you for marketing purposes. Please note that we will never forward your details on to any third parties.